PRIVACY POLICY
Last Updated: [29-12-2025]
At CLEANIGO, accessible from https://cleanigo.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information from you:
Personal Details: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details, UPI ID, or other payment method details (processed securely).
Account Information: Login credentials, order history, and preferences.
Technical Information: IP address, browser type, operating system, and cookies.
Communication Data: Feedback, queries, or customer service communications.
2. How We Use Your Information
Your data is used to:
Process and deliver your orders.
Communicate order updates, offers, and promotions.
Improve our website, products, and customer experience.
Prevent fraudulent activities and ensure website security.
Comply with legal and regulatory requirements.
3. Cookies
CLEANIGO uses cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings, but some website features may not function properly.
4. Sharing of Information
We do not sell or trade your personal data. However, we may share limited information with:
Payment gateways to process transactions.
Delivery partners to ship your orders.
Service providers who help operate the website (e.g., hosting, analytics).
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access or disclosure. However, no online platform can guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal data, withdraw consent for marketing communications, and request a copy of your data by contacting cleanigoindustries@gmail.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
CLEANIGO reserves the right to update this Privacy Policy at any time. Updates will be posted with a revised 'Last Updated' date.
9. Contact Us
For questions regarding this policy, contact:
Email: cleanigoindustries@gmail.com.
Address: CLEANIGO Pvt. Ltd., 6/267 B, Sr.Fidalis Road, Mannamthuruth, Varapuzha PO, Ernakulam - 683517, Kerala, India
TERMS & CONDITIONS
Last Updated: [29-12-2025]
1. General Information
CLEANIGO is an online store specializing in cleaning products, including liquids and related items. By purchasing from us, you agree to our terms and applicable Indian laws.
2. Account Registration
Users must provide accurate details during registration.
You are responsible for maintaining the confidentiality of your account.
CLEANIGO may suspend or terminate accounts that violate our terms.
3. Product Information
We strive to provide accurate product descriptions. Actual packaging, colors, or details may slightly vary.
4. Pricing & Payment
All prices are listed in INR and inclusive of taxes unless stated otherwise. Payment can be made through secure payment gateways.
5. Orders & Shipping
Orders are confirmed only after successful payment. Shipping timelines vary. CLEANIGO is not liable for courier delays.
6. Returns, Refunds & Replacements
Returns are accepted only for damaged, defective, or incorrect products reported within 48 hours. Refunds are processed within 7–10 business days.
7. User Conduct
You agree not to use the website for unlawful activities, upload harmful code, or copy website content without permission.
8. Intellectual Property
All website content including text, images, logo, and design are property of CLEANIGO and protected under Indian copyright law.
9. Limitation of Liability
CLEANIGO will not be liable for indirect or consequential damages arising from product use, website errors, or delivery issues.
10. Termination
CLEANIGO reserves the right to suspend access or cancel orders if fraudulent activity or misuse is detected.
11. Governing Law
These Terms are governed by the laws of India, and disputes shall be subject to the jurisdiction of the courts in [Ernakulam, India].
12. Contact Information
For queries related to these Terms & Conditions, contact:
Email: cleanigoindustries@gmail.com
Address: CLEANIGO Pvt. Ltd., 6/267 B, Sr.Fidalis Road, Mannamthuruth, Varapuzha PO, Ernakulam - 683517, Kerala, India